AI LEAD INTAKE FOR veterniary clinics
Every new patient, triaged before you call back.
Bowr sits on your practice website and has a warm intake conversation with every visitor, understanding their pet's situation and urgency, then sends your team a structured brief before they reach out.
The problem
New pet owners choose their vet in the first 48 hours. If your clinic doesn't respond, another one does.
New pet owners make decisions fast
Someone brings a new puppy or kitten home and within 24 hours they're searching for a vet. They want to book a health check as soon as possible. If your website doesn't respond quickly, they book with whoever does.
Emergencies demand immediate acknowledgment
A worried pet owner whose animal has eaten something or is in distress doesn't want to fill in a form. They need to feel that someone is listening. Bowr acknowledges urgency immediately and ensures they know what to do next.
Your contact form tells you nothing about the animal
Name and phone number. Your receptionist calls back not knowing the species, breed, age, or reason for contact. Every intake call starts cold and feels generic to a new pet owner.
Elective procedures and preventive care enquiries need follow-up
Desexing, dental, vaccinations, parasite prevention, these are planned decisions. A pet owner who enquires and hears nothing within a day moves on. These aren't emergencies, but they're reliable, recurring revenue.
How Bowr Works
A conversation that qualifies, not interrogates.
Visitor starts a conversation
Bowr introduces itself as your intake assistant — not a chatbot. It greets the visitor warmly, in your brand's tone and voice.
AI infers the enquiry type
Within the first response, Bowr understands what the visitor needs and asks intelligent follow-up questions scoped to your services.
Enquiry is qualified and scored
Bowr scores urgency, fit, and lead temperature. Out-of-scope enquiries are redirected gracefully. Only the right ones progress.
Brief sent to your phone instantly
The moment the conversation ends, you receive an SMS and email — who they are, what they need, urgency, and a recommended action.
Built for Veterinary Clinics
Bowr knows what it won't do.
For veterinary practices, this matters. Bowr is designed around intake, not clinical advice. It will never diagnose conditions, recommend treatments, or advise on medications. Emergency situations are flagged for immediate human follow-up. That protects your practice and builds owner trust.
Never provides veterinary medical advice
Bowr is trained for intake only — it won't diagnose conditions, recommend treatments, advise on medications, or comment on clinical presentations. Emergency situations are flagged for immediate human response.
Triages urgency with care
Bowr is trained to identify signals of genuine veterinary emergencies and respond with urgency and clarity — directing the owner to call immediately rather than completing an online form.
Acknowledges the emotional bond between owners and pets
A worried pet owner is emotionally invested. Bowr responds with warmth and empathy — never clinical or transactional — recognising that for most people, their pet is family.
Always moves toward the appointment
Every conversation ends with the owner knowing what to do next — a booking, a callback, or clear emergency guidance.
The cost of doing nothing
Your website attracts enquiries.
Your intake process loses them.
The bowr comparison
You’ve tried the rest.
Now try the best.
The intake brief
Know the pet's situation before you call.
Every completed intake generates a full structured brief, delivered to your phone and inbox the moment the conversation ends. No more calling back blind.
Owner name, phone, email— captured during intake
Pet species, breed, age— so you know what you're dealing with
Reason for visit— new patient, emergency, procedure, wellness
Urgency level— emergency flags, elective timeline
Lead temperature & score— hot, warm, or cool
Recommended action— urgent call, priority booking, standard
Full transcript— every message saved
Pricing
One AI intake agent.
Every new patient qualified before you call.
One AI intake agent on your website. Qualified leads in your inbox before you call. No lock-in.
30-day free trial · No credit card required · Cancel any time
FAQS
Questions about Bowr for veterinary clinics
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Bowr will never diagnose conditions, recommend treatments, or provide any veterinary clinical guidance. However, it does capture urgency signals, if a pet owner describes symptoms that suggest an emergency, Bowr flags the conversation as critical urgency and the brief is delivered immediately. Clinical assessment always remains with your veterinarians.
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The veterinary intake has emergency triage detection built in. If a visitor describes a situation indicating immediate risk to an animal - collapse, difficulty breathing, suspected poisoning, severe injury, Bowr will provide your emergency contact number immediately and flag the conversation for urgent human follow-up. It will not delay the response by continuing a standard intake process.
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The veterinary intake covers new patient registration, sick or injured animal consultations, routine health checks and vaccinations, dental procedures, desexing enquiries, and specialist referrals. You configure your service areas during onboarding so Bowr only qualifies enquiries relevant to what your practice offers.
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Yes. The intake asks for the type and breed of animal early in the conversation. This is relevant for practices that focus on specific species, small animal, equine, mixed, or exotic, and ensures you are not receiving briefs for animals outside your scope. It also helps your team prepare for the consultation appropriately.
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Yes. After-hours enquiries from pet owners who are worried about their animal are often the most valuable and the most time-sensitive. Bowr captures and qualifies those enquiries instantly, flags emergencies for immediate attention, and holds non-urgent enquiries for the next business day. You start each morning with a clear picture of who called and what they need.