AI LEAD INTAKE FOR MEDICAL & DENTAL CLINICS
Every enquiry triaged before it reaches you
Bowr sits on your practice website and conducts intelligent intake conversations 24/7, capturing urgency, health fund details, and patient type, and delivering a structured brief before you make the call.
The problem
Medical practices miss 1 in 3 new patient enquiries. That's thousands in lifetime value.
32% of calls go unanswered during business hours
Your team is with patients. The phone rings in the waiting room. A new patient calling about a dental emergency or Invisalign consultation hangs up and calls the next practice in Google Maps. You never knew they called.
After-hours enquiries are your most motivated prospects
Someone researching dental implants at 10pm is ready to commit. Someone worried about their child's eye test on a Sunday is not going to wait until Tuesday. Your website needs to capture that moment.
Contact forms lose context
Name and phone number. Your front desk calls back with no idea if it's a check-up, an emergency, an Invisalign enquiry, or a complex cosmetic case. Every intake call starts cold and often feels unprofessional.
Cosmetic and elective enquiries need fast follow-up
Someone enquiring about teeth whitening, Invisalign, or laser eye surgery is comparing multiple providers. The practice that responds first with the most information typically wins the patient.
How Bowr Works
A conversation that qualifies, not interrogates.
Visitor starts a conversation
Bowr introduces itself as your intake assistant, not a chatbot. It greets the visitor warmly, in your brand's tone and voice.
AI infers the enquiry type
Within the first response, Bowr understands what the visitor needs and asks intelligent follow-up questions scoped to your services.
Enquiry is qualified and scored
Bowr scores urgency, fit, and lead temperature. Out-of-scope enquiries are redirected gracefully. Only the right ones progress.
Brief sent to your phone instantly
The moment the conversation ends, you receive an SMS and email — who they are, what they need, urgency, and a recommended action.
Built for MEDICAL & DENTAL clinics
Bowr knows what it won't do.
For medical practices, this matters. Bowr is designed around intake not medical advice. It will never diagnose, recommend procedures, or discuss clinical outcomes. That protects your practice and builds patient trust.
Never provides medical or dental advice
Bowr is trained for intake only — it won't diagnose conditions, recommend treatments, comment on clinical suitability, or advise on medications. All clinical questions are redirected to the practitioner.
Stays within your service scope
You define your practice's services and patient types. Bowr only qualifies enquiries that match. Emergencies are flagged, elective treatments are captured, and out-of-scope requests are handled appropriately.
Handles pain and anxiety with care
Many patients have anxiety about dental or medical visits. Bowr is warm and reassuring — it never feels clinical or interrogating, and it acknowledges discomfort with empathy.
Always moves toward the appointment
Every conversation ends with the patient knowing what happens next — a callback, a booking, or an urgent appointment. No dead ends.
The cost of doing nothing
Your website attracts enquiries.
Your intake process loses them.
The bowr comparison
You’ve tried the rest.
Now try the best.
The intake brief
Know the patient's need before you reach out.
Every completed intake generates a full structured brief, delivered to your phone and inbox the moment the conversation ends. No more calling back blind.
Patient name, phone, email— captured during intake
Treatment or service interest— emergency, cosmetic, routine, specialist
Urgency & pain level— emergency flags, discomfort description
Insurance & payment intent— private health, payment plan interest
Lead temperature & score— hot, warm, or cool
Recommended action— urgent same-day, priority, or standard booking
Full transcript— every message saved and searchable
Pricing
One AI intake agent.
Every enquiry triaged before it reaches you
One AI intake agent on your website. Qualified leads in your inbox before you call. No lock-in.
30-day free trial · No credit card required · Cancel any time
FAQS
Questions about Bowr for medical practices
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Bowr will never give medical advice, diagnose conditions, or recommend clinical treatment. However, it does capture urgency signals, if a visitor describes symptoms or a situation that suggests they need urgent care, Bowr flags that in the brief with an elevated urgency score. The clinical assessment always stays with your practitioners.
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The medical intake flow supports dental practices, optometry, dermatology, cosmetic clinics, and general medical practices. Each has slightly different intake questions that Bowr adapts to based on how you configure your service areas during onboarding.
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Yes. For practices where health fund coverage is relevant, Bowr will ask about private health insurance status and the visitor's understanding of potential gap payments. It will not quote specific fees or guarantee coverage — but it captures the information you need to have that conversation prepared.
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Bowr identifies patient type early in the conversation. New patients receive a more detailed intake covering their health history context, reason for seeking care, and urgency. Existing patients are directed to your existing booking system or flagged for a callback. The brief always makes the distinction clear.
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Bowr is not designed for emergency triage. If a visitor describes an emergency situation, Bowr will direct them to call 000 immediately. It will not attempt to conduct intake in an emergency scenario. The widget should not be positioned as an emergency contact channel on your website.