AI LEAD INTAKE FOR HEALTH CLINICS
Every new patient, qualified before you call back.
Bowr sits on your clinic website and conducts intelligent intake conversations 24/7, understanding the condition, referral type, and appointment readiness, and sending you a structured brief the moment the conversation ends.
The problem
Patients in pain don't wait. If your clinic doesn't respond, another one does.
After-hours enquiries go cold overnight
Someone injures themselves Saturday morning. They search for a physio, hit your contact form, and wait. By Monday, they've either booked with a competitor or the acute phase has passed and the urgency is gone.
Your contact form tells you nothing clinical
Name, phone, 'I have a sore back.' Your receptionist calls back with no idea of acuity, history, or whether they need your speciality. The intake call is slow and often frustrating for the patient.
Referral patients expect fast service
A GP or specialist referral is a high-intent patient, they've been told to see you. If your clinic doesn't respond quickly, they go to the next practice on the referral pad.
New patient capacity is expensive to fill
Your clinic invests heavily in local SEO, Google Ads, and signage to attract new patients. When your website can't capture and convert them, that investment is wasted.
How Bowr Works
A conversation that qualifies, not interrogates.
Visitor starts a conversation
Bowr introduces itself as your intake assistant, not a chatbot. It greets the visitor warmly, in your brand's tone and voice.
AI infers the enquiry type
Within the first response, Bowr understands what the visitor needs and asks intelligent follow-up questions scoped to your services.
Enquiry is qualified and scored
Bowr scores urgency, fit, and lead temperature. Out-of-scope enquiries are redirected gracefully. Only the right ones progress.
Brief sent to your phone instantly
The moment the conversation ends, you receive an SMS and email — who they are, what they need, urgency, and a recommended action.
Built for health clinics
Bowr knows what it won't do.
For health clinics, this matters. Bowr is designed around intake — not clinical advice. It will never diagnose conditions, recommend treatment, or advise on medications. That protects your practice and builds patient trust.
Never provides clinical advice or diagnosis
Bowr is trained for intake only — it won't diagnose conditions, recommend treatment protocols, comment on clinical findings, or advise on medication. All clinical questions are redirected to the practitioner.
Stays within your scope of practice
You define your clinic's specialities and service types. Bowr only qualifies enquiries that match. Out-of-scope presentations are handled professionally and given appropriate guidance.
Handles pain and vulnerability with care
Patients reaching out are often in pain or discomfort. Bowr responds with warmth and empathy — never clinical detachment — while maintaining professionalism.
Always moves toward the appointment
Every conversation ends with the patient knowing exactly what happens next — a callback, a booking, or a prioritised appointment. No dead ends.
The cost of doing nothing
Your website attracts enquiries.
Your intake process loses them.
The bowr comparison
You’ve tried the rest.
Now try the best.
The intake brief
Know the patient's condition before you call.
Every completed intake generates a full structured brief, delivered to your phone and inbox the moment the conversation ends. No more calling back blind.
Patient name, phone, email— captured during intake
Condition & body area— chief complaint and affected area
Acuity & functional impact— pain level, what they can't do
Referral & insurance status— GP referral, private health, WorkCover
Lead temperature & urgency— hot, warm, or cool
Recommended action— same day, urgent, or standard booking
Full transcript— every message saved and searchable
Pricing
One AI intake agent.
Every new patient qualified before you call.
One AI intake agent on your website. Qualified leads in your inbox before you call. No lock-in.
30-day free trial · No credit card required · Cancel any time
FAQS
Questions about Bowr for health clinics
-
specific treatments, advise on medications, or make any clinical representations. Its job is to understand why someone is seeking care, what type of appointment they need, and how urgently, and then deliver that information to you as a structured brief.
-
Yes. The allied health intake flow has built-in pathways for NDIS, WorkCover, and private health fund enquiries. Bowr will identify the funding type early in the conversation and capture the relevant details, plan management type, claim number availability, referral status — so your admin team has what they need before calling back.
-
The health clinic intake covers physiotherapy, chiropractic, osteopathy, remedial massage, podiatry, acupuncture, and general allied health. You can specify your disciplines during onboarding so Bowr only qualifies enquiries relevant to what your clinic offers.
-
Bowr identifies early in the conversation whether the visitor is a new or existing patient and adjusts its questions accordingly. New patients get a more detailed intake. Existing patients are routed differently. The brief you receive will always indicate which type of enquiry it is.
-
Yes. For disciplines that commonly receive GP or specialist referrals, Bowr will ask about referral status, referral expiry, and the referring practitioner where relevant. This saves your admin team a follow-up call and means you have the full picture before booking the appointment.